by Al Davis | Mar 28, 2018 | In Our Experience
Almost exactly one year ago, we wrote two blogs regarding United Airlines. If you recall, the major episode involved using armed authorities to drag a man off a United flight that he had booked, paid for and was in his seat. The reason was that United needed...
by Al Davis | Jul 12, 2017 | In Our Experience
Recently we once again saw a problem with United Airlines. While the problem has been widely covered on social media, a few of the details have been glossed over. One is that when the customer complained to a flight attendant about what was clearly an error by...
by Al Davis | Apr 19, 2017 | In Our Experience
Over the past few weeks, United Airlines has filled the Twittersphere, the Blogosphere and, of course, the regular television news. Yet, United is only one of many airlines that are flying the world that we hear nothing about on a day to day basis. Why is that?...
by Al Davis | Apr 5, 2017 | In Our Experience
The social media outrage cycle hit United Airlines this week. The airline first faced backlash after it barred a 10-year-old pass holder from boarding a flight due to the fact she was wearing leggings. Pass holders are given to “employees or to travelers...