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Who’s Accountable?

by Al Davis | Jul 12, 2017 | In Our Experience

  Recently we once again saw a problem with United Airlines. While the problem has been widely covered on social media, a few of the details have been glossed over. One is that when the customer complained to a flight attendant about what was clearly an error by...


 
Over the years, through our many assignments, the Principals of Revitalization Partners frequently said to ourselves: "One day, we should write a book about our work and how we can help companies through our experiences." This is that book and we hope that you find words of value to you and your business.

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