by Al Davis | Sep 21, 2017 | In Our Experience
A number of years ago, in a valley called Silicon, a bright aggressive sales manager was recruited by a venture capital firm to be Vice President of Sales for a “hot” startup. The initial funding was reasonable, even if the VC’s paid a bit too...
by Al Davis | Jul 12, 2017 | In Our Experience
Recently we once again saw a problem with United Airlines. While the problem has been widely covered on social media, a few of the details have been glossed over. One is that when the customer complained to a flight attendant about what was clearly an error by...
