Why Small Business CEO Successions Often Fail

  We often receive calls from companies that are in various stages of business decline and are asked to help them deal with their issues. Our approach is to understand why the company is in decline and to identify the events or issues that contributed to their...

And the Shutdown Continues

  Two weeks ago, we wrote about the effects of the shutdown on small and medium businesses. Today we’re writing about the effects on all of us as people. Over the years of writing blogs, we have shied away from writing about politics. There are, in our...

How the Government Shutdown Affects Business

  We all know that currently, at least part of the United States government is closed. But in addition to about 500,000 workers out of work, an additional 300,000 are working, illegally, without pay. During the last government shutdown, a Federal Court authorized...

Thank You!

    To all of our referrals, readers, those who have commented on our writing, have reproduced our blogs in your businesses and most of all to our valued clients, a sincere “Thank You” for your participation. We hope that, in some way, we have...

Sign Here – Lose Everything!

  In 2017, Revitalization Partners wrote a blog titled “The Payday Loan Industry Moves to Business”. You can find it on our web site under the “Insights From Our Experience” tab. At the time, these loans had developed into a $35 billion s...

Why Private Companies Need Advisory Boards

  Growth in private middle market companies often is constrained by the lack of “diversity of experience” in the company. Often, the company is a family company with management comprised of brothers, sisters and other relatives who share the same...

The Importance of Customer Service – Part 2

  In our last blog, we talked about the importance of customer service and the impact it can have on your business. Businesses are focusing on customer service as they examine increasing other costs in other areas of the business and look for ways to reduce...

The Importance of Customer Service – Part 1

    It’s easy to determine the level of the economy based on the emphasis, or lack thereof, of customer service. Evidence shows that consumers believe overall customer service is actually getting worse.   Arizona State University found that customer...