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Customer Service Stories from Both Sides

by Al Davis | May 17, 2017 | In Our Experience

  Over the last several weeks, we’ve written about problems with customer service.   And, no matter how bazaar the stories get, there is shortly a new one. The latest, the week after Delta made its headlines by removing a customer who had to go to the...


 
Over the years, through our many assignments, the Principals of Revitalization Partners frequently said to ourselves: "One day, we should write a book about our work and how we can help companies through our experiences." This is that book and we hope that you find words of value to you and your business.

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